People Operations Analyst: HR Metrics, Engagement, and AI

HR professionals who can collect data are common. Those who can analyze it, communicate it clearly to executives, and use AI to accelerate insight generation are far more valuable. This program builds exactly that skill set. People Operations Analyst: HR Metrics, Engagement, and AI is an intermediate program designed for HR professionals, people analytics practitioners, HR business partners, and business professionals who want to develop rigorous analytical and communication competency in a human resources context. Across eight focused courses and guided projects, you will master the complete people operations analyst workflow: learning HR management fundamentals across the full employee lifecycle, understanding generative AI applications in HR, building data literacy with core HR metrics and statistical methods, applying analytics to workforce dashboards and talent risk identification, communicating insights to executives and managers using AI-assisted storytelling, collecting & analyzing employee engagement feedback, and building machine learning models to predict employee attrition. You will work with tools including Excel, ChatGPT, Claude AI, Officevibe, Python, Scikit-Learn, & HR analytics platforms throughout, applying hands-on techniques to realistic workforce scenarios. By the end of the program, you will be equipped to analyze, visualize, and communicate people data with the strategic clarity and analytical rigor that modern HR and people operations roles demand.