Zaki Ullah account profile

Personal details

Zaki Ullah

Highlights

Dell Technologies Technical Customer Support Specialist_logo

Dell Dell Technologies Technical Customer Support Specialist Professional Certificate

Google IT Support_logo

Google Google IT Support Professional Certificate

Microsoft IT Support Specialist_logo

Microsoft Microsoft IT Support Specialist Professional Certificate

Highlights

Dell Technologies Technical Customer Support Specialist_logo

Dell Dell Technologies Technical Customer Support Specialist Professional Certificate

Google IT Support_logo

Google Google IT Support Professional Certificate

Microsoft IT Support Specialist_logo

Microsoft Microsoft IT Support Specialist Professional Certificate

Work preferences

Desired roles

Computer Support Specialist

Additional info

Links & Resume

Experience

Work history

Computer Repair Technician at Lawrence College

(October 2015 - Present)

• Troubleshoot software and hardware issues for servers, computers, laptops, IP CCTV, and network problems. • Conduct fiber optical splicing and testing. • Proficient in CorelDRAW, Photoshop, photography, video editing, animation, and vlogging.

Lab Administrator at Smart School A Project of City School Gujranwala Pakistan

(August 2013 - July 2015)

• Diagnose software and hardware issues in servers, computers, laptops, DVR CCTV, and network systems. • Proficient in troubleshooting CorelDRAW and Photoshop design software. • Skilled in photography and image editing.

IT Supervisor at 4GStore

(July 2011 - August 2013)

• Resolving software and hardware issues on servers, computers, and laptops as well as addressing network problems. • Troubleshooting problems related to software, hardware, servers, computers, laptops, and networks. • Addressing and resolving issues concerning servers, computers, laptops, software, hardware, and network problems.

Education

Credentials

Technical Education and Vocational Training Authority (TEVTA)

High school diploma, graduated September 2018

August 2017 - September 2018

Board of Intermediate Secandary Gujranwala Pakistan

High school diploma, graduated September 2011

August 2009 - September 2011

Dell Technologies Technical Customer Support Specialist_logo

Dell Dell Technologies Technical Customer Support Specialist Professional Certificate

Category: Networking Hardware

Completed November 2025

Courses

Dell_logo

Dell · Course

Dell Technologies Customer Service for Technical Support

View certificate

Completed November 2025

Dell_logo

Dell · Course

Dell Technologies Networking & Security Technical Support

Category: Networking Hardware

View certificate

Completed November 2025

Dell_logo

Dell · Course

Dell Technologies Technical Support for Software

View certificate

Completed November 2025