Zaki Ullah account profile
Personal details
Zaki Ullah
Highlights

Dell Dell Technologies Technical Customer Support Specialist Professional Certificate

Google Google IT Support Professional Certificate

Microsoft Microsoft IT Support Specialist Professional Certificate
Highlights

Dell Dell Technologies Technical Customer Support Specialist Professional Certificate

Google Google IT Support Professional Certificate

Microsoft Microsoft IT Support Specialist Professional Certificate
Work preferences
Desired roles
Computer Support Specialist
Additional info
Links & Resume
Experience
Work history
Computer Repair Technician at Lawrence College
(October 2015 - Present)
• Troubleshoot software and hardware issues for servers, computers, laptops, IP CCTV, and network problems. • Conduct fiber optical splicing and testing. • Proficient in CorelDRAW, Photoshop, photography, video editing, animation, and vlogging.
Lab Administrator at Smart School A Project of City School Gujranwala Pakistan
(August 2013 - July 2015)
• Diagnose software and hardware issues in servers, computers, laptops, DVR CCTV, and network systems. • Proficient in troubleshooting CorelDRAW and Photoshop design software. • Skilled in photography and image editing.
IT Supervisor at 4GStore
(July 2011 - August 2013)
• Resolving software and hardware issues on servers, computers, and laptops as well as addressing network problems. • Troubleshooting problems related to software, hardware, servers, computers, laptops, and networks. • Addressing and resolving issues concerning servers, computers, laptops, software, hardware, and network problems.
Education
Credentials
Technical Education and Vocational Training Authority (TEVTA)
High school diploma, graduated September 2018
August 2017 - September 2018
Board of Intermediate Secandary Gujranwala Pakistan
High school diploma, graduated September 2011
August 2009 - September 2011

Dell Dell Technologies Technical Customer Support Specialist Professional Certificate
Completed November 2025
Courses

Dell · Course
Dell Technologies Customer Service for Technical Support
Completed November 2025

Dell · Course
Dell Technologies Networking & Security Technical Support
Completed November 2025

Dell · Course
Dell Technologies Technical Support for Software
Completed November 2025




