Process Improvement Before Automation
Completed by Amy Halliday on December 16, 2025
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This course provides a comprehensive exploration of the essential role of process improvement (PI) in the successful automation of healthcare workflows. Participants will learn to evaluate, standardize, and optimize processes prior to implementing automation technologies, ensuring that such innovations lead to meaningful enhancements rather than amplifying existing inefficiencies.
Learning objectives
- Describe the importance of improving processes before automation.
- Identify and define process problems to be solved.
- Communicate effectively to build awareness of and desire for process improvement.
- Determine data needs for successful process improvement.
Learning content completed
Some of the content and skills presented have been contributed by the content provider.