Customer Service Fundamentals
Completed by Carol Tonks
March 6, 2025
14 hours (approximately)
Carol Tonks's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Telephone Skills
- Category: Customer experience improvement
- Category: Customer Engagement
- Category: Service Level
- Category: Customer Service
- Category: Customer and Client Support
- Category: Problem Solving
- Category: Customer Support
- Category: Process Management
- Category: Personal Attributes
- Category: Technical Support and Services
- Category: Communication

