Customer Service Fundamentals
Completed by Carol Tonks
March 6, 2025
14 hours (approximately)
Carol Tonks's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Communication
- Category: Technical Support and Services
- Category: Empathy
- Category: Customer experience improvement
- Category: Personal Attributes
- Category: Process Management
- Category: Help Desk Support
- Category: Service Level
- Category: Customer and Client Support
- Category: Customer Service
- Category: Customer Engagement
- Category: Customer Support
