A Organização Centrada na Jornada do Cliente
Completed by Ana Flávia Coelho Melo Franco
February 24, 2025
27 hours (approximately)
Ana Flávia Coelho Melo Franco's account is verified. Coursera certifies their successful completion of A Organização Centrada na Jornada do Cliente
Skills you will gain
- Category: Interpersonal Communications
- Category: Customer Insights
- Category: Relationship Building
- Category: Customer Analysis
- Category: Process Design
- Category: Customer experience strategy (CX)
- Category: Product Lifecycle Management
- Category: Experience Design
- Category: Agile Methodology
- Category: Journey Mapping
- Category: Key Performance Indicators (KPIs)
- Category: Performance Measurement
