Customer Service Fundamentals
Completed by YARA KHALIFA
January 18, 2019
14 hours (approximately)
YARA KHALIFA's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Telephone Skills
- Category: Empathy
- Category: Customer experience improvement
- Category: Technical Support and Services
- Category: Customer Support
- Category: Help Desk Support
- Category: Communication
- Category: Customer Service
- Category: Personal Attributes
- Category: Customer Engagement
- Category: Process Management
- Category: Service Level
