Customer Service Fundamentals
Completed by YARA KHALIFA
January 18, 2019
14 hours (approximately)
YARA KHALIFA's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Customer experience improvement
- Category: Empathy
- Category: Greeting Customers
- Category: Problem Solving
- Category: Persistence
- Category: Communication
- Category: Process Management
- Category: Personal Attributes
- Category: Customer Support
- Category: Customer Engagement

