Customer Service Fundamentals
Completed by Hoai Van Tran
February 25, 2025
14 hours (approximately)
Hoai Van Tran's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Relationship Management
- Category: Customer experience improvement
- Category: Empathy
- Category: Technical Support and Services
- Category: Telephone Skills
- Category: Customer Support
- Category: Customer Service
- Category: Customer and Client Support
- Category: Service Level
- Category: Help Desk Support
- Category: Process Management
- Category: Personal Attributes
