Customer Service Fundamentals
Completed by Hoai Van Tran
February 25, 2025
14 hours (approximately)
Hoai Van Tran's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Critical Thinking and Problem Solving
- Category: Customer Engagement
- Category: Customer Support
- Category: Problem Solving
- Category: Service Management
- Category: Telephone Skills
- Category: Client Support
- Category: Personal Attributes
- Category: Communication
- Category: Call Center Experience
- Category: Greeting Customers
- Category: Customer experience improvement

