Customer Service Fundamentals
Completed by Esmie Victoria Kapyepye
April 18, 2024
14 hours (approximately)
Esmie Victoria Kapyepye's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Telephone Skills
- Category: Technical Support and Services
- Category: Empathy
- Category: Customer experience improvement
- Category: Customer and Client Support
- Category: Help Desk Support
- Category: Customer Service
- Category: Process Management
- Category: Communication
- Category: Personal Attributes
- Category: Customer Support
- Category: Customer Engagement
