Customer Service Fundamentals
Completed by Esmie Victoria Kapyepye
April 18, 2024
14 hours (approximately)
Esmie Victoria Kapyepye's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Telephone Skills
- Category: Empathy
- Category: Customer experience improvement
- Category: Technical Support and Services
- Category: Customer Support
- Category: Help Desk Support
- Category: Communication
- Category: Customer Service
- Category: Personal Attributes
- Category: Customer Engagement
- Category: Process Management
- Category: Service Level
