Introduction to Customer Service
Completed by Khue Le Anh Hoang
July 25, 2025
18 hours (approximately)
Khue Le Anh Hoang's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Retail Store Operations
- Category: Call Center Experience
- Category: Active Listening
- Category: Greeting Customers
- Category: Retail Sales
- Category: Customer Support
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Customer Complaint Resolution
- Category: Problem Solving
- Category: De-escalation Techniques
- Category: Communication

