Introduction to Customer Service
Completed by Khue Le Anh Hoang
July 25, 2025
18 hours (approximately)
Khue Le Anh Hoang's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Transaction Processing
- Category: Problem Solving
- Category: Root Cause Analysis
- Category: Greeting Customers
- Category: De-escalation Techniques
- Category: Empathy
- Category: Time Management
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Ability To Meet Deadlines
- Category: Customer Service
- Category: Retail Sales

