A Organização Centrada na Jornada do Cliente
Completed by Carlos Augusto Castro Perrin
May 15, 2025
27 hours (approximately)
Carlos Augusto Castro Perrin's account is verified. Coursera certifies their successful completion of A Organização Centrada na Jornada do Cliente
Skills you will gain
- Category: Key Performance Indicators (KPIs)
- Category: Performance Measurement
- Category: Customer Relationship Building
- Category: Journey Mapping
- Category: Customer Analysis
- Category: Customer Engagement
- Category: Process Design
- Category: Customer experience strategy (CX)
- Category: Relationship Building
- Category: Rapport Building
- Category: Product Management
- Category: Customer Insights
