Introduction to Customer Service
Completed by Lissette Sánchez González
December 18, 2024
18 hours (approximately)
Lissette Sánchez González's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Customer Service
- Category: Empathy
- Category: Time Management
- Category: Active Listening
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Customer Support
- Category: De-escalation Techniques
- Category: Retail Store Operations
- Category: Greeting Customers
- Category: Retail Sales
- Category: Positivity

