Lead Management in Salesforce
Completed by Ralph Clark
January 31, 2026
29 hours (approximately)
Ralph Clark's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Prospecting and Qualification
- Category: Sales Pipelines
- Category: Sales Prospecting
- Category: Data Entry
- Category: Sales Support
- Category: Sales Management
- Category: Salesforce
- Category: Lead Generation
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Development
- Category: Sales Enablement
- Category: Data Import/Export
