Conflict Resolution & Mediation: Managing Workplace Harmony
Completed by GEORGIOS RIGIZOS
March 18, 2026
2 hours (approximately)
GEORGIOS RIGIZOS's account is verified. Coursera certifies their successful completion of Conflict Resolution & Mediation: Managing Workplace Harmony
What you will learn
Identify the root causes of workplace conflicts.
Apply effective conflict resolution strategies.
Conduct mediation sessions with confidence.
Use tools to foster ongoing workplace harmony.
Skills you will gain
- Category: Mediation
- Category: Communication Strategies
- Category: Team Performance Management
- Category: De-escalation Techniques
- Category: Collaboration
- Category: Root Cause Analysis
- Category: Discussion Facilitation
- Category: Empathy
- Category: Emotional Intelligence
- Category: Team Collaboration
- Category: Empathy & Emotional Intelligence
- Category: Communication
