Understanding User Needs
Completed by Hoà ng Nguyễn Bảo Tuệ
May 26, 2026
10 hours (approximately)
Hoà ng Nguyễn Bảo Tuệ 's account is verified. Coursera certifies their successful completion of Understanding User Needs
What you will learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you will gain
- Category: Usability
- Category: Research and Design
- Category: Needs Assessment
- Category: User Research
- Category: Research
- Category: Research Methodologies
- Category: Data Collection
- Category: UI/UX Research
- Category: User Experience Design
- Category: Interviewing Skills
- Category: Design Research
- Category: Human Computer Interaction

