Understanding User Needs
Completed by Om Sajwan
February 16, 2026
10 hours (approximately)
Om Sajwan's account is verified. Coursera certifies their successful completion of Understanding User Needs
What you will learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you will gain
- Category: Human Centered Design
- Category: Data Collection
- Category: Research Methodologies
- Category: UI/UX Research
- Category: Needs Assessment
- Category: User Research
- Category: Research and Design
- Category: Interviewing Skills
- Category: User Experience
- Category: Qualitative Research
- Category: Human Computer Interaction
- Category: Design Research
