Customer Success: Conociendo al cliente
Completed by CHARITO DEL ROCIO GARCIA MENDEZ
November 20, 2024
15 hours (approximately)
CHARITO DEL ROCIO GARCIA MENDEZ's account is verified. Coursera certifies their successful completion of Customer Success: Conociendo al cliente
What you will learn
Entender la estrategia de Customer Success o éxito del cliente
Definir el proceso de la estrategia
Gestionar una eficiente relación con el cliente
Skills you will gain
- Category: Customer Relationship Management
- Category: Leadership
- Category: Sales Process
- Category: Relationship Management
- Category: Business Metrics
- Category: Customer experience strategy (CX)
- Category: Customer Acquisition Management
- Category: Customer Relationship Management (CRM) Software
- Category: Customer Relationship Building
- Category: General Sales Practices
- Category: Customer Insights
- Category: Sales Strategy
