Introduction to Customer Service
Completed by IVAN TRAPAGA FABILA
April 28, 2025
18 hours (approximately)
IVAN TRAPAGA FABILA's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Root Cause Analysis
- Category: Customer Complaint Resolution
- Category: Conflict Management
- Category: Positivity
- Category: Ability To Meet Deadlines
- Category: Time Management
- Category: Empathy
- Category: Customer Support
- Category: Problem Solving
- Category: De-escalation Techniques
- Category: Communication
- Category: Transaction Processing

