Introduction to Customer Service
Completed by Malath Mohamed
May 21, 2025
18 hours (approximately)
Malath Mohamed's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Conflict Management
- Category: Active Listening
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Communication
- Category: Customer Service
- Category: Time Management
- Category: Empathy
- Category: Retail Sales
- Category: Retail Store Operations
- Category: Greeting Customers
- Category: Root Cause Analysis

