Lead Management in Salesforce
Completed by Miliausha Mingaraeva
February 22, 2026
29 hours (approximately)
Miliausha Mingaraeva's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Sales Support
- Category: Sales Prospecting
- Category: Sales Operations
- Category: Data Entry
- Category: Sales Pipelines
- Category: Data Import/Export
- Category: Customer Relationship Management (CRM) Software
- Category: Lead Generation
- Category: Sales Process
- Category: Promotions and Campaigns
- Category: Sales Development
- Category: Sales Enablement
