Salesforce Basics
Completed by Rekha Unni
March 1, 2025
4 hours (approximately)
Rekha Unni's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Marketing Automation
- Category: Marketing Management
- Category: Sales Process
- Category: Data Management
- Category: Stakeholder Engagement
- Category: Customer Relationship Management (CRM) Software
- Category: Salesforce
- Category: Sales Development
- Category: Sales Enablement
- Category: Security Management
- Category: Customer Communications Management
- Category: Data Security
