Lead Management in Salesforce
Completed by Julia Celia Alves Henriques
May 24, 2026
29 hours (approximately)
Julia Celia Alves Henriques's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Customer Relationship Management (CRM) Software
- Category: Sales Management
- Category: Salesforce
- Category: Sales Support
- Category: Campaign Management
- Category: Sales Prospecting
- Category: Sales Operations
- Category: Sales Development
- Category: Sales Enablement
- Category: Lead Generation
- Category: Data Import/Export
- Category: Prospecting and Qualification
