Customer Service Fundamentals
Completed by Okpaegbe Judah Ikemsinachi
February 24, 2020
14 hours (approximately)
Okpaegbe Judah Ikemsinachi's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Help Desk Support
- Category: Customer Engagement
- Category: Empathy
- Category: Customer Relationship Management
- Category: Greeting Customers
- Category: Customer Complaint Resolution
- Category: Customer experience improvement
- Category: Communication
- Category: Personal Attributes
- Category: Problem Solving
- Category: Process Management
- Category: Customer Support

