Lead Management in Salesforce
Completed by Steven Romeo
October 17, 2025
29 hours (approximately)
Steven Romeo's account is verified. Coursera certifies their successful completion of Lead Management in Salesforce
What you will learn
Demonstrate an in-depth knowledge of how sales teams work together during the lead process.
Differentiate between Salesforce objects, fields, and records as they relate to Salesforce data management.
Import data into Salesforce and manage communication with contacts and the qualification of leads.
Skills you will gain
- Category: Customer Relationship Management (CRM) Software
- Category: Data Entry
- Category: Sales Pipelines
- Category: Prospecting and Qualification
- Category: Sales Process
- Category: Promotions and Campaigns
- Category: Sales Prospecting
- Category: Data Import/Export
- Category: Sales Operations
- Category: Sales Development
- Category: Sales Enablement
- Category: Campaign Management
