Customer Service Fundamentals
Completed by Rabab Rongon
August 20, 2020
14 hours (approximately)
Rabab Rongon's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Empathy
- Category: Client Support
- Category: Greeting Customers
- Category: Personal Attributes
- Category: Technical Support and Services
- Category: Customer Engagement
- Category: Customer Complaint Resolution
- Category: Operations Support Systems
- Category: Problem Solving
- Category: Help Desk Support
- Category: Process Management
- Category: Critical Thinking and Problem Solving
