Call Center Customer Service
Completed by Faisal Eyas Faisal Shouman
January 10, 2025
19 hours (approximately)
Faisal Eyas Faisal Shouman's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Customer Inquiries
- Category: Data Entry
- Category: Verbal Communication Skills
- Category: De-escalation Techniques
- Category: Call Center Experience
- Category: Personal Development
- Category: Inbound Calls
- Category: Greeting Customers
- Category: Problem Solving
- Category: Teamwork
- Category: Performance Metric
- Category: Collaboration

