Building AI Powered Chatbots Without Programming
Completed by João Sousa
January 18, 2026
14 hours (approximately)
João Sousa's account is verified. Coursera certifies their successful completion of Building AI Powered Chatbots Without Programming
What you will learn
The job-ready chatbot skills businesses need in just 6 weeks! No programming experience required.
How to embed an AI powered recommendation system into a chatbot to ensure personalized customer service.
How to implement and test complex workflows within chatbot actions to enhance user interactions.
Hands-on experience deploying a chatbot in a real-world scenario.
Skills you will gain
- Category: Self Service Technologies
- Category: IBM Cloud
- Category: Operational Efficiency
- Category: AI Workflows
- Category: Workflow Management
- Category: Customer experience improvement
- Category: No-Code Development
- Category: AI Personalization
- Category: Generative AI Agents
- Category: WordPress
- Category: Context Management
- Category: Generative AI
