Communication in the 21st Century Workplace
Completed by Yara Jansen
September 17, 2025
10 hours (approximately)
Yara Jansen's account is verified. Coursera certifies their successful completion of Communication in the 21st Century Workplace
What you will learn
Identify communication benefits across diverse work environments (in-person, virtual, hybrid).
Discuss effective techniques for communicating with a diverse workforce.
Differentiate communication preferences across five working generations.
Implement a flexing communication strategy for improved workplace team communication.
Skills you will gain
- Category: Strategic Communication
- Category: Demography
- Category: Business Communication
- Category: Communication
- Category: Adaptability
- Category: Self-Awareness
- Category: Intercultural Competence
- Category: Professional Development
- Category: Team Collaboration
- Category: Telecommuting
- Category: Diversity and Inclusion
