A Organização Centrada na Jornada do Cliente
Completed by Bárbara Lima Maciel
March 13, 2025
27 hours (approximately)
Bárbara Lima Maciel's account is verified. Coursera certifies their successful completion of A Organização Centrada na Jornada do Cliente
Skills you will gain
- Category: Value Propositions
- Category: Solution Design
- Category: Business Metrics
- Category: Key Performance Indicators (KPIs)
- Category: Customer Engagement
- Category: Product Lifecycle Management
- Category: Customer Success Management
- Category: Customer experience strategy (CX)
- Category: Feasibility Studies
- Category: Journey Mapping
- Category: Agile Methodology
- Category: Relationship Building
