Call Center Customer Service
Completed by Cynthia McGrew-Thomas
August 7, 2025
19 hours (approximately)
Cynthia McGrew-Thomas's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: De-escalation Techniques
- Category: Communication
- Category: Inbound Calls
- Category: Collaboration
- Category: Call Center Experience
- Category: Personal Development
- Category: Problem Solving
- Category: Growth Mindedness
- Category: Customer Inquiries
- Category: Performance Metric
- Category: Customer Service
- Category: Data Entry

