Call Center Customer Service
Completed by Yoong Sheng Lim
July 3, 2024
19 hours (approximately)
Yoong Sheng Lim's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Record Keeping
- Category: Performance Metric
- Category: Greeting Customers
- Category: Call Center Experience
- Category: Data Entry
- Category: Customer experience improvement
- Category: Communication
- Category: Customer Data Management
- Category: Customer Service
- Category: Inbound Calls
- Category: Problem Solving
- Category: Verbal Communication Skills
