Call Center Customer Service
Completed by Yoong Sheng Lim
July 3, 2024
19 hours (approximately)
Yoong Sheng Lim's account is verified. Coursera certifies their successful completion of Call Center Customer Service
Skills you will gain
- Category: Verbal Communication Skills
- Category: Call Center Experience
- Category: Data Entry
- Category: Communication
- Category: Greeting Customers
- Category: De-escalation Techniques
- Category: Customer Data Management
- Category: Customer Service
- Category: Inbound Calls
- Category: Customer Complaint Resolution
- Category: Telephone Skills
- Category: Teamwork

