Introduction to Customer Service
Completed by Jamila Haneef
December 18, 2023
18 hours (approximately)
Jamila Haneef's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Greeting Customers
- Category: De-escalation Techniques
- Category: Problem Solving
- Category: Call Center Experience
- Category: Active Listening
- Category: Customer Service
- Category: Non-Verbal Communication
- Category: Retail Sales
- Category: Communication
- Category: Customer Complaint Resolution
- Category: Time Management
- Category: Retail Store Operations

