Introduction to Customer Service
Completed by Jamila Haneef
December 18, 2023
18 hours (approximately)
Jamila Haneef's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Transaction Processing
- Category: Problem Solving
- Category: Root Cause Analysis
- Category: Greeting Customers
- Category: De-escalation Techniques
- Category: Empathy
- Category: Time Management
- Category: Positivity
- Category: Customer Complaint Resolution
- Category: Ability To Meet Deadlines
- Category: Customer Service
- Category: Retail Sales

