Introduction to Customer Service
Completed by Jamila Haneef
December 18, 2023
18 hours (approximately)
Jamila Haneef's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Conflict Management
- Category: Customer Support
- Category: Active Listening
- Category: Customer Complaint Resolution
- Category: Non-Verbal Communication
- Category: Ability To Meet Deadlines
- Category: Communication
- Category: Call Center Experience
- Category: Root Cause Analysis
- Category: Transaction Processing
- Category: Empathy
- Category: Customer Service

