Customer Service Fundamentals
Completed by Paolo Lanzoni
June 18, 2024
14 hours (approximately)
Paolo Lanzoni's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Greeting Customers
- Category: Problem Solving
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Customer Relationship Management
- Category: Personal Attributes
- Category: Process Management
- Category: Customer Support
- Category: Customer Engagement
- Category: Help Desk Support
- Category: Concision

