Introduction to Customer Service
Completed by Shawn Bly
November 9, 2024
18 hours (approximately)
Shawn Bly's account is verified. Coursera certifies their successful completion of Introduction to Customer Service
Skills you will gain
- Category: Greeting Customers
- Category: Conflict Management
- Category: Ability To Meet Deadlines
- Category: Problem Solving
- Category: Call Center Experience
- Category: Customer Complaint Resolution
- Category: Transaction Processing
- Category: Empathy
- Category: Communication
- Category: Positivity
- Category: Time Management
- Category: Non-Verbal Communication
