Customer Service Fundamentals
Completed by Felicity Mmesoma Ukwa
March 17, 2026
14 hours (approximately)
Felicity Mmesoma Ukwa 's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Support
- Category: Customer Engagement
- Category: Service Management
- Category: Client Support
- Category: Help Desk Support
- Category: Customer experience improvement
- Category: Empathy
- Category: Customer Complaint Resolution
- Category: Communication
- Category: Call Center Experience
- Category: Personal Attributes
- Category: Customer Service
