Building Generative AI Capabilities
Completed by HARINI ATHITHYA M
May 13, 2025
3 hours (approximately)
HARINI ATHITHYA M's account is verified. Coursera certifies their successful completion of Building Generative AI Capabilities
What you will learn
You will learn the key strategic considerations of change management and ethics in Generative AI.
You will learn how to create a customer journey map.
Skills you will gain
- Category: Customer experience strategy (CX)
- Category: Data Ethics
- Category: Data-Driven Marketing
- Category: Marketing Planning
- Category: Marketing Strategies
- Category: Responsible AI
- Category: Business Strategy
- Category: Generative AI
- Category: General Data Protection Regulation (GDPR)
- Category: Marketing Management
- Category: Law, Regulation, and Compliance
- Category: AI Product Strategy

