Understanding User Needs
Completed by Robert Stephens
August 21, 2024
10 hours (approximately)
Robert Stephens's account is verified. Coursera certifies their successful completion of Understanding User Needs
What you will learn
Understand user needs assessments and qualitative research
Learn an end-to-end methodology for qualitative research
Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills you will gain
- Category: Research Design
- Category: Human Centered Design
- Category: Data Collection
- Category: Design Research
- Category: UI/UX Research
- Category: User Experience
- Category: Interviewing Skills
- Category: Research
- Category: Research and Design
- Category: Needs Assessment
- Category: User Research
- Category: Qualitative Research

