Negotiation Skills and Effective Communication
Completed by Phuong Thi Dang
June 7, 2024
26 hours (approximately)
Phuong Thi Dang's account is verified. Coursera certifies their successful completion of Negotiation Skills and Effective Communication
What you will learn
Implement the key negotiation skills and styles to carry out effective negotiations and reach satisfactory agreements.
Adopt communication techniques that improve relationships and stimulate cooperation between the parties involved.
Develop critical thinking to manage emotions and resolve conflicts in a constructive way.
Skills you will gain
- Category: De-escalation Techniques
- Category: Interpersonal Communications
- Category: Communication Strategies
- Category: Relationship Building
- Category: Negotiation
- Category: Emotional Intelligence
- Category: Conflict Management
- Category: Communication
- Category: Active Listening
