Customer Service Fundamentals
Completed by ALEXANDER JOSEF EDWARD KAMARA
January 2, 2020
14 hours (approximately)
ALEXANDER JOSEF EDWARD KAMARA's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Technical Support and Services
- Category: Customer experience improvement
- Category: Customer Complaint Resolution
- Category: Personal Attributes
- Category: Customer Relationship Management
- Category: Empathy
- Category: Customer Support
- Category: Help Desk Support
- Category: Communication
- Category: Process Management
- Category: Service Level
- Category: Customer Service
