Quality Improvement and Management
Completed by John Zyada
May 15, 2026
11 hours (approximately)
John Zyada's account is verified. Coursera certifies their successful completion of Quality Improvement and Management
What you will learn
Understand the purpose and necessity of quality improvement in organizational contexts, discerning key principles underlying quality enhancement.
Evaluate the benefits of ISO registration and comprehend the requirements of ISO 9001 implementation, applying Bloom's Taxonomy.
Translate customer needs into actionable requirements, utilizing Bloom's Taxonomy to facilitate effective implementation.
Skills you will gain
- Category: Continuous Quality Improvement (CQI)
- Category: Service Improvement
- Category: Quality Management Systems
- Category: Product Improvement
- Category: Process Improvement
- Category: Quality Improvement
- Category: Quality Control
- Category: Quality Assessment
- Category: Statistical Process Controls
- Category: Product Quality (QA/QC)
- Category: Continuous Improvement Process
- Category: Technical Standard
