Customer Service Fundamentals
Completed by FLORENCE IGBIKINYANAPU ADEEKO
March 30, 2024
14 hours (approximately)
FLORENCE IGBIKINYANAPU ADEEKO's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Engagement
- Category: Concision
- Category: Problem Solving
- Category: Greeting Customers
- Category: Customer Support
- Category: Help Desk Support
- Category: Empathy
- Category: Customer Service
- Category: Customer experience improvement
- Category: Telephone Skills
- Category: Critical Thinking and Problem Solving
- Category: Communication
