Customer Service Fundamentals
Completed by Vanessa Lynne Martinez
May 7, 2019
14 hours (approximately)
Vanessa Lynne Martinez's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Relationship Management
- Category: Customer experience improvement
- Category: Empathy
- Category: Technical Support and Services
- Category: Telephone Skills
- Category: Customer Support
- Category: Customer Service
- Category: Customer and Client Support
- Category: Service Level
- Category: Help Desk Support
- Category: Process Management
- Category: Personal Attributes
