Customer Success: Conociendo al cliente
Completed by María Fernanda Serrano
June 15, 2026
15 hours (approximately)
María Fernanda Serrano's account is verified. Coursera certifies their successful completion of Customer Success: Conociendo al cliente
What you will learn
Entender la estrategia de Customer Success o éxito del cliente
Definir el proceso de la estrategia
Gestionar una eficiente relación con el cliente
Skills you will gain
- Category: Customer Success Management
- Category: Customer Service
- Category: Sales Strategy
- Category: Customer Retention
- Category: Customer Relationship Building
- Category: Customer Relationship Management
- Category: Customer Engagement
- Category: Customer Support
- Category: Leadership
- Category: Customer Analysis
- Category: Performance Metric
- Category: Customer Acquisition Management
